COMPANY ANNOUNCEMENT: Global Shipping leader using full set of billing, collections, revenue recognition and portal solutions
BillingPlatform, the enterprise revenue lifecycle management platform for today’s innovative business models, today announced that Auctane is expanding its use of BillingPlatform across its portfolio of mailing and shipping products, including ShipStation, Stamps.com, Packlink, and Metapack. Auctane is using BillingPlatform’s Billing, Collections, Revenue Recognition and Portal solutions to consolidate its legacy billing products onto a single revenue lifecycle management solution.
Serving over a million customers ranging from small businesses to major retailers and platforms, Auctane offers a wide range of mailing and shipping solutions within its portfolio. As its business grew and customer shipping volume increased, Auctane’s finance team faced the complexity of managing customer and financial data across multiple billing systems for its products. In addition, the growing transaction volume also increased billing costs with Auctane’s legacy provider. As part of a multi-year renewal, Auctane is now using more solutions from BillingPlatform to manage the end-to-end revenue lifecycle with plans in place to migrate all of its products onto BillingPlatform.
“The combination of our multiple product offerings, diverse business models and our growing usage volume resulted in time-consuming processes and complexity for our team in terms of billing and financial reporting,” said Kristi Spence, Vice President of Finance & Treasurer at Auctane. “BillingPlatform proved to be the all-in-one platform that will be our single source of truth across all our products so we have better insights into our revenue lifecycle, more cost-effective billing at high volumes and can easily be customised to our specific business needs.”
Working with major enterprises including Carrier, DIRECTV, Instacart, J.P. Morgan, Panera and Vantage Towers, BillingPlatform is the only billing and revenue management solution on the market that enables enterprises to monetise any type of product offering. BillingPlatform provides full lifecycle support of the monetisation process – from product setup, quoting, billing and invoicing, revenue recognition, through payment and collections – all on a secure, next-generation cloud platform. The unparalleled flexibility of the platform puts enterprises in control of how they differentiate in the market, maximise profitability, reduce operational costs and improve the customer experience.
“A key part of the overall e-commerce customer experience is fast, efficient and transparent shipping and return practices. Auctane’s rapid growth is a result of their unique strategy, shipping expertise, global reach and innovative software,” said Dennis Wall, BillingPlatform CEO. “By standardising on BillingPlatform, Auctane gets a modern revenue lifecycle management platform with a consolidated view across all their products and the flexibility and scale to adapt to their changing business needs.”
BillingPlatform continues to be recognised by major analyst firms and industry organisations as a technology and market leader, including being named a Leader in the first-ever Gartner Magic Quadrant for Recurring Billing Applications, being recognised again as the Leader with the highest overall score in Forrester Research’s “The Forrester Wave: Recurring Billing Solutions,” evaluated with the highest overall rating in the MGI 360 Ratings Report for Agile Billing, named the Leader in QKS Group’s SPARK Matrix Report for Subscription & SaaS Billing Management, named to Constellation Research’s Smart Services Digital Monetization Platforms ShortList for 2024. The company was also awarded the IDC 2024 SaaS Award for Customer Satisfaction in Subscription Management, recognised as a fast-growing company on Deloitte’s Technology Fast 500™, listed on the Inc. 5000 and recognised by SIIA CODiE as the Best Subscription Billing Solution.