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Alcatel Lucent-Enterprise (ALE) has awarded the title Hospitality Solution Accredited to cloud voice solutions provider Chyma.
In a statement, ALE said the company is the first partner in the Asia Pacific (APAC) region to achieve this recognition.
The "Hospitality Solution Accredited" partner status highlights Chyma’s ability to deliver communication solutions that helping hotels and resorts streamline their operations, enhance guest experiences, and improve their overall communication infrastructure.
The accreditation provides Chyma with a pathway to support hotels and other hospitality customers by:
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Powering personalised, mobile, and safe guest experiences anywhere in the customer journey
Creating a digital brand experience in all hotel spaces
Blending digital amenities with human services in communications
Offering guests Wi-Fi connectivity for all devices and IoT across the hotel
Connecting and managing everything automatically and securely, in the cloud
ALE said Chyma secured the accreditation because it demonstrated a commitment to the hospitality industry, underpinned by a hospitality vertical strategy and specialised sales and pre-sales capabilities.
The company met several stringent criteria set by ALE, including a number of technical accreditations, a proven track record of large-scale project delivery, and exceeding the minimum sales targets for the vertical.
In addition, Chyma invested in targeted marketing initiatives to further enhance its reach within the hospitality sector.
“This accolade reflects our dedication to delivering exceptional communication solutions for the hospitality industry and our capability to consistently deliver complex and large-scale projects,” said Chyma managing director Dave Carnell.
“Being the first partner in the APAC region to reach this status demonstrates the strength of our strategy and expertise in this growing market."
“The company combines commitment, innovation, and an exceptional focus on the customer, which are all strong qualities that ALE looks for in a partner,” said ALE country business leader ANZ Maud Holvast.
